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RewardYour Personal Data at MorosWin, Explained for Players in Greece
Playing at MorosWin Casino means trusting us with personal data, from your name to your betting history. Our Privacy Policy sets out what we collect, why, and who it may be shared with, and it is an integral part of our Terms and Conditions. This page sums it up for players in Greece.
Like all MorosWin legal documents, the policy is published in English. We post any changes on the site, so it is worth a fresh look from time to time.
MorosWin Privacy in Brief
- Data you give us
- Name, birth date, address, email, phone, documents
- Data from your visits
- IP address, time, pages, language, browser, crash reports
- Marketing
- Promotional emails, which support can switch off
- Cookies
- Necessary ones always on, the rest your choice
- Verification records
- Kept at least 10 years after you leave
- Your requests
- Chat (Greek available) or email
What MorosWin Records, and When
| Moment | What we record |
|---|---|
| Registration | email, username, password, full name, birth date, phone number and address |
| Verification | a photo of your ID, a liveness scan of your face and an address document |
| Cashier | payment details and transaction history |
| Playing | your record of bets and game rounds |
| Every visit | source IP address, date and time, pages viewed, language, browser type and software crash reports |
MorosWin also receives data from payment and verification partners, and we never collect personal information without your knowledge. A security review can lead us to ask you for further documents to back up your details.
Why MorosWin Needs It
- Keeping your account and cashier running
- Confirming your age and identity
- Stopping fraud and money laundering
- Answering your support requests
- Applying our responsible gaming rules
- Sending offers, unless you opt out
Offers can cover partner products as well as MorosWin's own. Surveys and contests are always optional. Accepting a contest prize lets us use your name in promotions, unless local law prohibits it.
Who Else May Receive It
| Who | Why |
|---|---|
| Banks, card companies and payment processors | to process deposits and withdrawals, sometimes outside your country |
| Verification, anti-fraud and security services | to check identity and keep accounts safe |
| Group companies, partners, service providers and advisers | to run the service |
| The Tobique Gaming Commission, courts and law enforcement | when the law or a regulator requires it |
| Other gaming operators and responsible gaming bodies | when fraud, game rigging or money laundering is suspected |
| Addiction research institutions | anonymised data only |
Your data may be stored and processed in any country where we or our suppliers keep systems, and we take steps to make sure they follow MorosWin privacy standards wherever they are.
Cookies, Pixels and Local Storage
| Type | What it does |
|---|---|
| Strictly necessary | lets you open secure areas, stay signed in and make payments |
| Session | speeds up moving around during one visit and expires when the browser closes |
| Persistent | stays on your device for the period set for it |
| Analytical | counts visitors and shows which parts of the site they use |
The cookie banner lets you accept or decline everything that is not strictly necessary, and so do your browser settings. Declining may switch off a few interactive features. Pixels and local storage serve the same purposes as cookies.
Your Requests, and Where to Complain in Greece
Write to us in the live chat, in Greek if you prefer, or at [email protected] to:
- confirm that the data we hold on you is accurate
- update it, with a document that proves the change
- stop promotional messages
- complain about how we use your data
The MorosWin profile has no marketing switch at the moment, so ask support and we mark your data for no marketing. Messages about your account, security and payments keep coming. Where the law gives you that right, you can also complain to a data protection authority, and in Greece that is the Hellenic Data Protection Authority.
How Long We Keep Data and How We Protect It
MorosWin keeps personal data for as long as your account, legal and regulatory duties, anti-money laundering checks, disputes or reporting require. Under our AML-KYC Policy, verification records stay for a minimum of ten years once our business relationship is over. Your data is stored in a database protected by passwords, within a secured network, and guarded by encryption and access controls.
Under-age data is removed. MorosWin accepts adults only, 21 and over in Greece. If we learn that someone under age has given us personal data, we reject it and purge it from our records.